You will get and more!
Comprehensive Website Hosting
We take care of your website's hosting to make sure your site is always available with at least 99.9% uptime!
Daily Backups
Every municipality gets full daily backups which are stored off-site. Never worry about having your site go down again.
Guaranteed 99.9% Uptime
For municipalities that request an SLA (Service Level Agreement) for website hosting uptime, we can provide that as part of your hosting contract with 99.9% uptime guarantee.
Website Restores
Should your website ever go down for unexpected reasons, we can take care of restoring your site in a short time.
SSL Security
All municipalities get SSL (Secure Socket Layer) Security on your site so that it runs using HTTPS.
Hack-Proof Web Design
Your site will be hack-proof to prevent unauthorized access from logging into your site.
Document Management
All your official government documents like Meeting Minutes & Agendas are stored and collated by category. Residents can quickly search and find the information they're looking for.
Residents can Subscribe to Your Site Notices
Your residents can subscribe to your website and get updates. They can pick and choose which topics to get notices about and they can get updates via email and/or text message. Whenever you post something new, your residents will instantly get notified.
Emergency Alerts
When there is an urgent message or notifications, it will be displayed prominently on your homepage, and also sent to all subscribers (via email/text message) and posted to your Facebook page.
Instant Notification to Subscribers
People who subscribe to your website can get instant notifications via email and/or text message, which shows links directly to the item posted. We also make it easy for anybody to 1-click unsubscribe. That way you don't need to manage the subscription preferences of any of your residents.
Accept Online Credit Card Payments
We can offer an online payment system where your residents can pay for things like dog license, permits/applications and even tax payments online.
ADA 508 Compliance
All sites are ADA (Americans Disability Act) 508 Compliant, which allows people with disabilities to access to the content and files on your website.
Mobile Friendly Web Design
Many of our municipal customers are having 20-50% of their daily visitors coming to their site from mobile browsers. We design our sites to be 100% mobile responsive for both iOS and Android.
24x7 Technical Support
We are probably the only municipal web design company that offers our customers 24x7 technical support.
Call / Email / Chat with us for Support
We make it easy and convenient for you to contact us for support. You can call us toll free (877-995-TOWN), email us at [email protected], or send us a Chat message through our website or through your Admin area.
Free Feature Upgrades & Updates
Another unique thing about us is that your website gets better over time. We are constantly adding new features, enhancements and rolling out bug fixes. You get this automatically.
Free Site Redesign Every Three Years!
In order to provide a website that never looks stale or outdated, you would receive a new website redesign from us every three years. For No Cost! This is a HUUUUGE benefit to working with us. Your residents, visitors and local business owners will appreciate that you stay looking up-to-date.
Facebook Integration
For those customers who already have a Facebook page, we can integrate it for you so that your new postings automatically syndicate to your municipality's Facebook timeline.
Enterprise Emails *
You can opt for Enterprise Level Email addresses, which are branded to your domain name, and which come with 25 GBs of space, plus web access and SMTP/IMAP/POP.
* Enterprise emails do come with an extra per-month charge. It's based on the number of email accounts you need.
Fillable Forms
We can create custom workflows for your site which includes fillable forms, PDF fillable forms, and also downloadable PDFs.
Custom "How Do I" Menu
You can also get a custom "How Do I?" menu built for your municipality, which helps residents find the information they're looking for quickly.
Sitewide Search Function
You also get a Search Function that performs searches across the entire website, including keywords searches in the site's electronic PDFs.
