Your Neighbors Found the Secret: Post Once, Reach Everyone

Great—most municipalities do! Your current website is a solid foundation, but we're providing a superior website solution specifically designed for municipal communication with the public.

Most clerks find themselves in a frustrating cycle of "post and hope"—you put information on your website, maybe post it on Facebook, send some emails, and hope residents actually see it. But people consume information differently: some check the website regularly, others only use Facebook, many prefer text alerts, and some still want email updates.

Our Superior Posting Solution: "Post Once, Notify Everyone"
Here's how our Command Center works: You write your announcement once in our system, and it automatically distributes to your website, Facebook page, email subscriber lists, text alert systems, and any other communication channels you use. No more copying and pasting the same message across multiple platforms, no more wondering if you forgot to update something somewhere.

Plus, You Get Our Deep Bench of Support
When you work with Town Web, you're not just getting software—you're getting a full team:

• Account Managers who understand your specific needs and help optimize your communication strategy
• Project Managers who handle any website updates, changes, or new features you need
• IT Support that keeps your site running smoothly and handles any technical issues
• Compliance Specialists who keep your site up-to-date with state and federal requirements, including ADA accessibility standards

We Handle the Technical Stuff, You Focus on Your Community
We continuously monitor and update your site to ensure it stays compliant with evolving ADA requirements and other regulations. No more worrying about whether your website meets legal standards or wondering if something is broken—our team proactively handles all of that.

The goal isn't to give you more work—it's to provide you with a superior communication platform and the expert support team to make running your website a breeze, so you can focus on serving your community instead of managing technology.

Understood. Many towns start with time savings. When a clerk saves 45 minutes per announcement and reaches 8x more residents, the value becomes clear. The demo will show you exactly what's possible—so you can plan for the right moment.

That's exactly why towns choose Town Web. Our White Glove Service handles setup, training, and maintenance. You write the message once; we take care of the rest.

No. If you have one, we'll automatically post there. If you don't, the system still handles website notifications, email, and text alerts.

On your site, residents select the topics they care about and choose email, text, or both. They can unsubscribe anytime.

Yes. ADA 508 compliant, mobile friendly, SSL/HTTPS, backups and monitoring included. We specialize in government websites and communication.

Turn on an alert from your dashboard and notify subscribers immediately by email/text. The alert displays prominently on your site.

We offer a simple, fixed-price contract—no annual price increases, no surprise add-ons, and no required “pro modules.” Budget once and you’re covered.

Yes. We’ve helped hundreds of municipalities secure their .gov domains. We’ll walk your clerk through eligibility, documentation, DNS, and go-live so you don’t get stuck.

What does ADA/Section 508 compliance mean for our site?

ADA (Americans with Disabilities Act) and Section 508 compliance ensures your municipal website is accessible to residents with disabilities—including those who use screen readers, have vision impairments, mobility limitations, or other accessibility needs. This isn't just good practice; it's increasingly required by law for government websites.

What We Do for Your Compliance:
Your site is built from the ground up and regularly reviewed against WCAG (Web Content Accessibility Guidelines) and Section 508 standards. This includes technical requirements like proper site structure so screen readers can navigate logically, color contrast standards for readability, keyboard navigation for people who can't use a mouse, alt text for images, accessible forms that work with assistive technologies, and video captions for hearing-impaired residents.

Ongoing Support Included:
We provide accessible templates that automatically maintain compliance when you add content, plus training for your staff on maintaining accessibility standards. We conduct regular compliance audits to catch issues before they become problems and keep your site updated as accessibility requirements evolve over time.

Why This Matters:
An accessible website means all residents—including elderly community members, veterans with disabilities, and anyone using assistive technologies—can access municipal information, pay bills, submit forms, and stay informed. We handle the technical complexity so you can focus on serving all residents effectively.

We can set up municipality email on modern providers and configure retention/archiving to align with public records requirements. Need journaling/exports for FOIA/Open Records? We’ll help you implement the right policy.

White Glove means we do the heavy lifting: setup, data migration, design updates, training, security, and small changes—without nickel-and-diming. 24/7 means urgent issues are monitored and handled around the clock.

You’ll have an Account Manager (AM) and a Project Manager (PM). Our team includes a designer, developer, graphic artist, and content migration specialists. We build from your current content, train your staff, and launch with you step-by-step.