Welcome TMCCP Attendees!

Every Clerk Deserves An Intern. Get Yours Free for 6 Months.

Vanteve is the all-in-one resident communication tool that works 24/7 so you don’t have to.

Vanteve is an AI intern for your municipal office. It answers the repetitive questions residents ask over and over, working directly from the pages and documents you already publish. Anything that needs human judgment comes straight to you, with the resident’s details attached.

Thank you! Your trial request is in.

We will send you emails on how to start your trial.

Your Complete Vanteve Trial Experience

Everything. Unlimited. No restrictions for 6 full months.

Omnichannel Support

Meet your residents where they are. Vanteve provides immediate, conversational replies via web chat, text, email, and Facebook Messenger.

Automated Workflows

Answering is only half the job. Vanteve submits requests (311, permits, and more) on the resident’s behalf and updates them automatically when they follow up.

Smart Routing & Escalation

Interns don’t guess, and neither does Vanteve. Anything it can’t confidently answer is routed straight to your team with the resident’s contact details attached.

Multilingual & Natural Language

No keywords or rigid menus. Residents just ask questions in their own words (and in their preferred language!). From there, they get accurate, easy-to-understand answers.

Actionable Insights Dashboard

View usage, manage conversations, and assign tasks. If forty residents ask the same question this month, Vanteve flags the gap so you can update your website once instead of answering it forty more times.

How Vanteve Works

  1. Step 1

    Connect in minutes.

    No technical skills needed. We handle the connection, and Vanteve instantly reads the pages, ordinances, minutes, and documents you already publish on your municipal site.

  2. Step 2

    Your intern starts working.

    Vanteve goes live on your website, email, text, and Facebook. When a resident asks a question at 9 p.m., Vanteve explains what your policies mean and links to the original documents instead of just pasting a wall of legal text.

  3. Step 3

    Your intern takes action.

    A resident with a question usually has a request attached. If someone reports a pothole, Vanteve takes the details, files the 311 request, and routes it to the right department instead of leaving it in your voicemail.

  4. Step 4

    Review, manage, and improve.

    Every conversation attaches to a resident record. Next week’s follow-up starts exactly where the last one ended. You review the dashboard, see what residents are asking, and let Vanteve handle the rest.

Enjoy Being a Clerk Again

Your residents get an answer at 9 p.m. You get your morning back.

Before Vanteve

  • Answering “When is the next council meeting?” forty times a week.
  • Residents getting frustrated by navigating complex website menus.
  • Coming into the office to a pile of weekend voicemails and emails.
  • Struggling to assist residents who speak English as a second language.

After Vanteve

  • Residents get instant, accurate answers 24/7, on their own schedule.
  • Service requests are automatically filed and routed to the correct department.
  • Complex issues are neatly organized on your desk with all resident details attached.
  • You get to focus on the high-level professional work you became a clerk to do.

Frequently Asked Questions

How is Vanteve different from similar tools?

Many competitor tools act as glorified AI search bars. They look for keywords and spit out a list of links, forcing the resident to do the reading. Vanteve is truly conversational and action-oriented. It reads your documents, understands the context, and gives the resident a direct, natural-language answer. It can translate into the resident’s preferred language on the fly, and most importantly, it takes action by filing 311 tickets and logging resident records.

Will it give residents wrong answers or invent policies?

No. Vanteve is trained exclusively on your municipality, not the open internet. It works strictly from the pages, ordinances, and documents you already publish. If Vanteve isn’t confident in an answer, it politely says so and passes the question to your office with the resident’s contact details. Judgment calls and fee waivers always stay with you.

Does this replace anyone on my staff?

Nope! Vanteve is a junior addition to your team, not a replacement for anyone on it. It takes the repetitive, time-consuming questions off your desk and works under your supervision so your human staff can focus on complex, meaningful work.

How much work is it to set up?

Almost none. You don’t need to build complex decision trees or write new content. Vanteve connects to your existing municipal site and learns from what is already there. You can go live in minutes.

Ready to hire your new favorite intern?

Claim your exclusive TMCCP offer today. No credit card required, no strings attached.

Thank you! Your trial request is in.

We will send you emails on how to start your trial.