Smart Choice
We protect your municipal site against accidental or malicious data loss. Security threats and hacking attempts happen all the time, but we have you protected. We provide 24x7 monitoring of your site, and we have systems in place to keep the bad guys out. All municipalities get a Secure Socket Layer, or SSL, so your website runs securely on HTTPS. Your website visitors will recognize your site is secure. Another security option is signing up for an official .gov domain and emails. We can help you with that too!
Communication Platform
Undoubtedly one of the most popular features is our Communication Platform! Residents subscribe to particular topics they're interested in. This automatic system is an easy way for your residents to always stay in the loop.
Here’s how it works: You post meeting agendas, minutes or notices to your website, and your residents automatically receive an email or text message. It’s that easy! They just fill out a simple form with their name, email address and phone number, and choose the topics that interest them. They will get an instant email/text notification whenever categories they’ve subscribed to have new items posted on the website. No heavy lifting on your part!
The client dashboard is specifically designed to make all the routine tasks of the Clerk's life, quick and efficient for communicating with residents! You'll have everything right at your finger tips, in one place, to add news, notices, agendas, minutes, calendar events and more. Clerks truly love how easy it really is!
Clerk Tested: Board Approved
Over 600 small government entities across the US have chosen us as their website provider. And, over 170 have been with us for 10+ years!
Websites built by us represent a sound investment in quality, performance and dependability. We are your low-risk, highly experienced municipal web technology partner to take you into the future.
Personable Service
Municipal clerks and staff members love having Town Web as their website provider because they can rely on us for anything related to their website. All it takes is a call, email or chat message (including Facebook Messenger), and we can post or edit something on a page for no additional cost.
Our “white-glove” 24/7 support is like an “all-you-can-eat buffet.” You get as much as you want for a fixed price, with no surprises and no extra billing.
Furthermore, we take care of issues as quickly as possible, and most issues are resolved by the end of each eight-hour shift.
Customized
For You
Our municipal website software is called TownCMS v5. It’s a highly customized version of WordPress, which is open and very flexible. As a matter of fact, it’s the preferred software to use by municipal administrators, municipal clerks and their elected officials. We designed it to solve specific problems, such as posting minutes and agendas, which is different than websites that post blogs or articles.
Our goal is to make your municipal website easy for residents to find agendas, minutes and anything else they need.
Additionally, your website gets better over time. We constantly add new features, enhancements and updates. You get these upgrades automatically!
NEW: Emergency Alerts
The alert notification feature is super easy to control right from your client dashboard. You can choose to have the alert scroll at the top or bottom of your website, or in a couple other prominent locations. It's even possible to schedule it to post on a certain day and time. And, bonus - you can even choose to have the alert sent to your subscribers!
We have programmed the Communication Platform to connect to your municipal Facebook page, if you have one. When you post to your website – agendas, minutes, public notices or whatever you choose – it can be sent automatically to your Facebook page. You won’t need to get a link and go to Facebook to post it yourself. It will automatically update for you, saving you time in the process.
When representing your municipality online, every detail counts and each choice affects how people will perceive it. Having a branded email address is a choice that should go without saying if you want your organization to look professional.
Whenever your email address ends with the name of your municipal website domain, that is a branded email address. Here are two examples of branded email addresses for municipalities: clerk@townofboulderjunction.org and llindow@kohlervillage.org. Both of these municipal email addresses say a lot – they feature the name of the town as well as the person or title you are emailing.
Keep in mind that this seemingly small change will influence your municipality’s image and brand in a positive way and maybe solve some issues you never even knew existed.
* Enterprise emails do come with come with 25 GBs of space, plus web access and SMTP/IMAP/POP. The extra per-month charge is based on the number of email accounts you need and if you want archiving service.
Fast, relevant, search-as-you-type functionality.
A Search Function that performs searches across the entire website, including keywords searches in the site's electronic PDFs.
Wouldn’t it be great to help your local businesses provide an easy way to share their information to residents and visitors? A main photo, contact information, description of business, social media links and a map pin can all be added in the business directory.
Municipalities that want a 100% unique and 100% custom design can choose our optional Platinum Package.
A Platinum Design Package is an optional upgrade to your new website design project. This is only meant for municipalities that want something truly unique with a spectacular design.
Together, we would go through a formal and thorough design and branding process. We will present you with several high-fidelity mock-ups. After choosing your custom style, we will hand over the mock-up files to our development team. They will slice the design into the elements needed to create a custom WordPress theme.
Custom designed websites are perfect for municipalities that have something unique to offer in the way of tourism, business, economic development, or growth-oriented communities.
Are you streaming your municipal board meetings live on YouTube, Vimeo or Facebook?
We now have a special feature plug-in that will detect and automatically embed your live stream from your video platform of choice. No more copy and pasting and embedding codes when you start a live board meeting.
This technology can detect when you go live from, YouTube, Vimeo or Facebook and automatically starts displaying the meeting video stream.
We've invented a mobile app that allows your citizens to report issues, streamline their requests, facilitate internal workflows, and keep everyone in the loop.
1. Citizens can report issues on the go.
2. Assign tickets to departments or specific people.
3. Keep track of what was reported.
4. Instantly notify residents when their report is being handled.
HeyGov is software for modern municipalities that want to…
> Go paperless — Allow citizens online access to important documents
> Streamline permitting & licensing — Accept online applications for permits & licenses
> Take online payments — Give citizens the option to pay securely online for things like parking tickets, permits, and more
