The work of a municipal clerk is never really done… 

It’s a diverse job by dedicated individuals who want to serve their community. We’ve come to learn, in our 14 years of serving local governments with website design for government, that municipal clerks like coffee, are friendly and helpful, and love their binders! 

The paper binder is a book that contains all the data, dates and details for the municipal amenities and their bookings.

HeyReserve, an app from HeyGov, is one tool in Town Web digital transformation kit that makes ‘clerk-work’ easier. It also helps municipal administration to earn revenue, save time and ensure everyone is on the same page. This means there is more time for coffee and serving the community!

The HeyReserve platform is a simple solution for municipalities to manage their facilities. It puts the power in the hands of the people, who can reserve a facility themselves, pay the deposit online and have all the check-in and out info. And it also means a huge improvement in efficiency for local authorities by eliminating layers of bureaucracy.

The advantages of using HeyReserve:

Seriously streamlined reservations

• It’s easy to see each facility’s availability, as each facility has its booking link.
• Able to view the amenities of each venue, the cost to rent, and the check-in/out procedures.
• Different time slots available to rent.
• Able to create 'block out dates' that prevent facilities like the community center, pavilion, park or town hall, shelter from being rented out to the public.
• People can make a booking online, but a manager needs to click to approve the rental.
• You can allow people to pay the booking fee and the deposit with a credit card. The payment processing fee is covered by the resident, not the city.

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Seriously streamlined check-in and check-out procedures

• The guest gets an instant notification when the reservation is made
• After a manager approves the booking, the guest gets an instant notification that the booking is confirmed
• The guest can also login into the app to see the status of their reservation
• On the date of the check-in, they will get an email with the information for the check-in and check-out procedures, with information about how to get 100% of their deposit back

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Say goodbye to the back-and-forth with municipal offices. Say hello to easy reservations and streamlined bookings.

This unique booking tool is offered by the digital transformation team of Town Web. More than just specializing in website design for government. Affordable and easy to use websites with the added pleasure of never ending white-glove service.

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